TSplus Strengthens Southeast Asia Position through Smart City Partnership in Malaysia

TSplus establishes Malaysia foothold via strategic smart city partnership with Kangar Municipal Council and Aswant Group.

 TSplus is a global company that provides remote access and digital workspace solutions. They have announced an expansion into smart city partnership in Southeast Asia with a large deployment of their Remote Access platform for Kangar Municipal Council (MP Kangar), which is the capital municipal authority for the state of Perlis in Malaysia. This project is the first public reference of TSplus in Malaysia and has created a foundation for scalable infrastructure aligned with the country's ambitious Smart City development strategy in conjunction with Aswant Group (technology distributor in Malaysia). They were looking to implement a secure, cost-effective remote access solution for enabling remote operations of the government and supporting critical smart City infrastructures and as part of Malaysia's overall digital modernization roadmap.

Kangar required an infrastructure system that would support both hybrid work environments, high levels of cybersecurity resilience, rapid disaster recovery and document printing from existing municipal applications while reducing costs and complexity of IT operations. TSplus & Centerm Enterprise's thin client technologies, KasperskyOS cybersecurity immune solutions, and TSplus Universal Printing solutions comprise the implemented infrastructure; providing local and remote users with one secure and easy point of entry into municipal applications with an overall centralized control.

The speed and efficiency of this deployment is unlike any other. Aswant's technical staff completed the entire process of deploying the solution within 6 days, greatly reducing the impact that deployment would have upon municipal operations. The system's architecture provides very strong resilience for operational issues. If an endpoint device were to go down for any reason, a user can have it replaced and back online within 2 minutes while preserving all municipal data and services. This quick recovery feature is extremely important for agencies that provide critical public services.

The financial advantages are equally impressive. By switching to lightweight thin client architecture from traditional desktop computing environments, MP Kangar has realized significant reductions in both the cost of investing in hardware, as well as on-going maintenance costs, while also improving their security posture and operational efficiencies. Chief Information Officer of Kangar Municipal Council, Mohd Norfaizal Aizal Bin Abd Razak stated that this project would have a much larger and more impactful implication from an overall perspective. "Our team is committed to achieving a Smart City as one of our strategic initiatives, from the Mayor all of the way down through all of the engineers who are working in association with this project. This initiative is not just about the implementation of the technical solution; this project is about establishing a long-term infrastructure that the municipality can have confidence in, as well as a commitment to providing exceptional levels of service each and every day."

The Kangar deployment now serves as a reference model for local governments across Malaysia seeking practical Smart City infrastructure solutions that balance innovation, cybersecurity, and budget constraints. Malaysia's 114 municipal councils represent a substantial addressable market, with several municipalities already expressing interest in similar implementations.

Business Honor is of the view that TSplus's partnership with Kangar Municipal Council represents a strategic expansion into Southeast Asia's municipal digital transformation and Smart City modernization initiatives.