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Microsoft Confirms DRM Playback Issues on Windows 11, Fix in Progress

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| BusinessHonor - Windows 11 DRM Playback Fix Confirmed

Business Honor
23 September, 2025

Microsoft acknowledges DRM playback issues on Windows 11 after August 2025 update, working on a fix.

Microsoft has officially acknowledged a major problem with some Windows 11 machines following the update of the August 2025 preview update or more recent. The problem hinders some apps from playing Digital Rights Management (DRM) protected video content and affects the function to display or record live TV. Some users have reported frequent freezing, black screens, and playback pauses when trying to play digital TV and Blu-ray/DVD software following the update (KB5064081) of Windows 11 24H2.

The issue specifically hits applications employing Enhanced Video Renderer with HDCP enforcement or DRM for digital audio. Users get copyright protection errors and severe disruptions in media playback as a consequence. Microsoft confirmed the issue on Friday, assuring customers that they are working on a solution, which will be shipped in subsequent updates.

This problem follows a series of previously known issues resulting from the August 2025 updates. Microsoft already fixed a number of other issues, such as one that generated installation crashes for non-admin users because of unanticipated User Account Control (UAC) prompts. The company also fixed the severe lag and stuttering problems involving NDI streaming software, which were plaguing Windows 10 and Windows 11 devices following the previous month's security updates.

Furthermore, the technology giant has also made available a batch of emergency patches recently to take care of serious bugs. They were fixes for problems with Windows Server Update Services (WSUS), when security updates would fail with error code 0x80240069, and an issue regarding Windows reset and recovery operations on Windows 10 and Windows 10 Enterprise devices.

This constant push for bug patching follows a similar problem in 2023, when users reported failures of video recording and playback on Windows 10 and 11 systems. Microsoft continues to track and fix such problems, striving to keep the system stable and enhance the user experience. Microsoft's ongoing concentration on repairing these bugs serves to demonstrate its dedication to the improvement of Windows' reliability and the maintenance of smooth operation on a broad array of programs.