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Ares-i AI Platform Enhances Retail Risk Management in South Africa

Risk Analytics

AI Powered, Risk Management, Retail, Ares-i

Business Honor
25 January, 2025

XDS's Ares-i AI platform enhances risk management in South Africa's retail sector by proactively addressing security threats and fraud.

The retail industry in South Africa is increasingly risk-exposed, especially after suffering strain due to economic stress triggered by the festive season. As issues of shoplifting, fraud, and payment scams continue to pile up, there is a need for more sophisticated risk management solutions than ever before. XDS responded to these challenges by designing Ares-i-a facial recognition AI-powered platform that allows retailers to effectively address security threats from all angles.

Ares-i comes to the market in 2024, being one of the first breakthrough technologies that join surveillance devices with existing systems, and then conducting real-time analytics on potential risks before they even gain momentum. Specifically designed to assess and identify threats while mitigating and sending the message that retailers are ahead of criminal activities- but without operational stability and customer satisfaction being at risk. This proactive approach is not only going to identify shoplifters and fraudsters but will also allow building comprehensive watchlists of suspicious persons.

The ability of Ares-i to foresee and adapt to changing threats in the future becomes all the more precious as retail businesses continue to deal with turbulent economic conditions. This also helps retailers handle customer relationships, identify loyal shoppers, and ensure their safety as they enhance the overall shopping experience with security for transactions and in-store activities.

Frauds that increase in dine-and-dash kind of activities enhance the need to use AI risk analytics to safeguard businesses. Thus, with the implementation of Ares-i by retailers, safety in both offline and online systems can be upgraded, bringing forward advanced risk management ideas into the cyber worlds.

Apart from enhancing security, Ares-i also offers scope for hyper-personalization, and this can result in higher engagement and sales. Considering the retail sector is quickly moving towards e-commerce, along with enhanced security, AI-driven analytics solutions like Ares-i will improve the customer experience as well as business growth in this increasingly digital market.