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National Bank Restructures Leadership, Strengthening Financial Operations

Banking and Insurance

Business Honor - National Bank Leadership Restructuring

Business Honor
31 October, 2025

National Bank of Canada restructures leadership to unify wealth, insurance, and personal banking, aiming for all-in-one, customer-focused financial solutions.

National Bank of Canada is strengthening the leadership of its insurance operations after its acquisition of Canadian Western Bank earlier this year, as part of a complete restructuring. This move aims to support the bank's national growth plan while strengthening alignment among its personal, wealth, and insurance departments. Nancy Paquet, executive vice president of wealth management, will handle the bank's insurance department and investment distribution network, that was earlier managed under personal banking. National Bank aims to improve cooperation and provide customers with a more unified range of financial services by combining these domains.

The shift highlights the bank's commitment to combining investment, protection, and financial planning solutions due to the rising need for complete advice in an unstable economy. According to a statement from the bank, “combining insurance with wealth positions allows us to better serve customers wanting security and lasting value." The change aligns with Lucie Blanchet, the bank's executive vice-president for personal banking and customer experience, preparing to retire on January 1st after 23 years of service. Blanchet will continue to serve as CEO Laurent Ferreira's strategic director. She will be replaced by Julie Lévesque, executive vice-president of information technology and operations, who will continue to direct technology and operations strategy while leading personal banking.

The National Bank Independent Network will be managed by Andréienne Dubuc, executive vice-president of capital markets, who will also manage wealth management and capital markets technology and operations. Executive vice-president and general counsel Dominic Paradis will broaden his role to cover resilience and business technology. By making these leadership changes, National Bank is preparing itself for the future by creating a more unified company where protection, advice, and technology all work together to offer a more intelligent, unified banking experience.