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Zomato COO Rinshul Chandra Resigns, Stock Falls Over 3%

COO

Business Honor
07 April, 2025

Top executive exit comes amid profit dip and strong revenue growth for Zomato.

Zomato's shares fell 3.14% to Rs 240.95 after the resignation of Rinshul Chandra, Chief Operating Officer (COO) of the food delivery firm under parent company Eternal. The April 5, 2025, resignation comes after Chandra resigned "to pursue new passions and opportunities," a company statement has confirmed.

Chandra was leading Zomato's food delivery business at a time of breakneck growth and expansion. His exit is a top leadership shake-up at a time when the company is struggling with intense competition and relentless attempts to push profitability to the limit. Industry analysts see the departure as potentially unsettling in the short term given Chandra's intense focus on rationalizing delivery logistics and expanding the business in key city markets.

Although there has been a leadership shift, the Zomato app and brand will be as normal for consumers. However, the corporate name of the company has been renamed to "Eternal" officially, which indicates a larger business entity encompassing its restaurant procurement business, Hyperpure.

Hyperpure provides allied restaurants with quality ingredients and cookware to improve consistency in service overall. Zomato also continues to provide services like restaurant discovery, ordering food, table reservation, and online payments, cementing its hold in India's food-tech arena.

The firm had earlier reported a steep 57.25% decline in Q3 FY25 consolidated net profit to Rs 59 crore from Rs 138 crore in Q3 FY24. Nonetheless, operational revenue increased 64.39% year on year to Rs 5,405 crore, which shows good top-line growth with operational restructuring.

Chandra's exit can be seen as a strategic initiative in Zomato's food ordering business, and the firm is watched keenly by investors expecting its next leadership move.