In the fast-paced world of business, technology is no longer a supporting player—it’s the backbone of operations, collaboration, and security. For small and medium-sized businesses (SMBs), navigating the complexities of IT management can be a daunting task. Enter Electric, a company that has redefined IT solutions, offering SMBs a centralized platform to streamline processes, enhance security, and empower growth.

Since its founding in 2016 by Ryan Denehy, Electric has evolved from a provider of remote IT management services into a comprehensive IT and security solution tailored to the unique needs of SMBs. With a mission to simplify IT, Electric combines cutting-edge software with deep expertise to help businesses take control of their IT environment confidently. Denehy’s vision for Electric emerged from a simple yet profound realization: traditional managed service providers (MSPs) often fall short in meeting the dynamic needs of modern SMBs, especially those operating in hybrid and remote work environments. "IT is the backbone of modern business operations," Denehy emphasizes. "Yet, traditional services leave businesses vulnerable to security risks and operational inefficiencies."

From the outset, Electric focused on delivering remote IT management and support. However, as the landscape shifted, so did Electric's offerings. Today, the company empowers businesses to manage IT and security independently, reducing reliance on MSPs.

A Platform Built for SMBs

Electric’s IT Hub is at the heart of its offering—a single platform designed to address all aspects of IT management. This hub provides SMBs with comprehensive visibility and control over their IT environment, ensuring that even non-technical teams can manage operations seamlessly.

Key Features of the Electric IT Hub

1. Enhanced Security Solutions
Cybersecurity is a critical concern for SMBs, with the potential for a single attack to disrupt operations irreparably. Electric offers best-in-class security solutions, including mobile device management (MDM), email security, data protection, and password management. The platform ensures that businesses maintain a unified security posture with automatic remediation of common issues.

2. Streamlined Employee Onboarding and Offboarding
Electric transforms employee lifecycle management, reducing onboarding and offboarding times from hours to mere minutes. Integration with HR systems ensures smooth transitions, providing access to necessary applications while securing sensitive data.

3. Device Procurement and Lifecycle Management
Managing devices for a growing team can be cumbersome, but Electric simplifies this process. From procurement and provisioning to warehousing and recovery, Electric handles every aspect of the device lifecycle. Its zero-touch provisioning ensures employees are equipped with ready-to-use devices, whether they’re in-office or remote.

4. Centralized IT Support
With an AI-powered assistant and customizable help desk solutions, Electric delivers real-time support tailored to each customer’s needs. This ensures that SMBs can resolve IT issues quickly and efficiently.

Metrics that Speak Volumes

Electric’s impact is evident in its impressive metrics:

• 50,000+ users supported

• 44,000 IT tickets fulfilled monthly

These numbers underscore Electric’s scalability and ability to meet the diverse demands of SMBs across industries.

A Competitive Edge Over MSPs

Unlike traditional MSPs, Electric eliminates the complexities of ticket volumes, Service Level Agreements (SLAs), and high costs. Its transparent pricing model—based on a pay-per-user system—allows SMBs to adjust their IT solutions as they grow.

Electric also empowers businesses to integrate IT with other organizational functions, enhancing team productivity and ensuring seamless operations. For example, its integration with HR systems creates a unified experience where IT and HR processes work in harmony.

A Customer-Centric Approach

Electric’s success lies in its customer-first philosophy. The platform is designed with SMBs in mind, ensuring accessibility and ease of use regardless of technical expertise. "We want to furnish businesses with the insights and tools to make IT reliable," Denehy states. "Our goal is to let companies focus on growth while we take care of the rest."

This approach has resonated with hundreds of SMBs that now rely on Electric to secure and manage their IT environments. From startups to established firms, businesses are leveraging Electric’s solutions to scale efficiently without compromising on security or productivity.

Driving Innovation in IT Management

Electric is not just a tool; it’s a transformative partner in the SMB journey. By automating manual processes, centralizing inventory management, and enhancing security protocols, Electric enables businesses to operate with agility and confidence.

A Focus on Security

Electric’s security solutions stand out in a crowded market. The platform provides unified visibility into an organization’s security posture, enabling proactive measures against cyber threats. Its personalized security plans ensure that each business receives tailored recommendations, whether for email protection, antivirus solutions, or employee education.

Supporting Hybrid and Remote Workforces

As hybrid and remote work become the norm, Electric’s solutions are more relevant than ever. Its device provisioning and management capabilities cater to distributed teams, ensuring that employees have the tools they need to work effectively from anywhere.

Looking Ahead

Electric’s journey is a testament to the power of innovation and adaptability. By continuously evolving its offerings, the company has cemented its position as a leader in IT solutions for SMBs. With a commitment to simplifying IT management, Electric is poised to drive even greater impact in the years to come.

Denehy envisions a future where Electric remains at the forefront of IT transformation. "We’re here to empower SMBs to take control of their IT with transparency and confidence," he affirms. "The possibilities are endless when technology is no longer a barrier but a catalyst for growth."

Join the Revolution

Electric’s story is one of empowerment—enabling SMBs to thrive in an increasingly digital world. By integrating security, efficiency, and scalability into a single platform, Electric is redefining what it means to manage IT.

For businesses looking to streamline operations, protect data, and drive growth, Electric offers a free personalized IT and security assessment. This customized plan serves as a roadmap to harness the full potential of Electric’s platform, ensuring that SMBs are equipped to meet today’s challenges and tomorrow’s opportunities.

Ryan Denehy, Chief Executive Officer

“Take control of your IT. Take control of your future. Join Electric.”