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Pal Appoints Royston Ballard as New Chief Information Security Officer

CISO

Business Honor
06 October, 2025

PCI Pal appoints Royston Ballard as CISO to lead global cybersecurity, compliance, and secure growth strategy.

Using a cloud-based platform, PCI Pal assists companies in accepting safe payments via chat, email, social media, and voice calls. The business guarantees payment security and adherence to PCI DSS and other industry requirements. Royston Ballard has been named the new Chief Information Security Officer (CISO) of PCI Pal. After a lengthy and prosperous career in technology and cybersecurity, Geoff Forsyth is retiring, and he takes up the role.

With more than 20 years of expertise in cybersecurity, Royston Ballard has held top leadership positions for more than ten of those years. He has experience working in a range of sectors, including corporate banking, media, entertainment, and fintech. He is famous for leading international cybersecurity initiatives and creating healthy, secure technologies.

Royston will oversee PCI Pal's global cybersecurity and compliance initiatives in his new position. His duties include risk management, making sure PCI DSS rules are followed, encouraging the safe application of computerization and artificial intelligence, and protective healthy cyber resilience. Additionally, he will make sure that cybersecurity advances the organization's overarching commercial objectives.

According to PCI Pal CEO James Barham, Royston's leadership and experience are timely for the company's expansion. He expressed gratitude to leaving CISO Geoff Forsyth for contributing to PCI Pal's solid compliance record and client confidence. Regarding his new position, Royston expressed his excitement at joining PCI Pal at such a vibrant time. He featured how important it is to defense private information while also encouraging development and improvement. He is excited to work with the team and commended PCI Pal's strong foundation and reputation.