Katy Hine has its roots in providing quality service through good judgment, accuracy, and total respect for the privacy of each customer or client. After spending many years managing the operation of a high-profile estate in Southampton, Hine developed her own definition for what luxury living should be about – anticipating events rather than reacting; preparing thoughtfully for events rather than fixing problems after they occur; and noticing small details that most people miss. Many things contributed to Hine’s development of her method of managing luxury properties, but most importantly, she gained her experience both because of life events and from her family heritage.

Katy Hine provides personalized property management and concierge services specifically designed for the high-end clientele that place importance on quality, privacy, and efficient execution. The company provides a low-profile service as a trusted party to protect properties, supervise projects, and ensure all homes are maintained to perfection and ready to host guests. At its foundation, Katy Hine is much more than just a management company; it is a partnership based on trust, discretion, and an ongoing dedication to the art of home management.

Services Offered by Katy Hine

Apartment Readiness

Katy Hine's Apartment Readiness Service ensures continual readiness of each home for easy enjoyment and enjoyment of others. All homes prepared by Katy Hine's Apartment Readiness Service have been fully prepared so that guests experience a curated peaceful and completely furnished environment. Each pantry is stocked according to the client's request, wine coolers are stocked appropriately and are cold, linens are ironed and ready to be used, and fresh flowers are arranged in all areas. In addition to the way in which a home looks, thorough checks of the complete house will be performed regularly to ensure that all essential systems within the home operate efficiently.

The HVAC (heating ventilation air conditioning) systems, climate control systems, kitchen appliances, and lighting in each area will be checked and maintained to prevent disruption from occurring. Through ongoing monitoring, there will be no last-minute surprises for Katy Hine's Apartment Readiness Service clients. Whether being visited unexpectedly or hosting a group of friends, family, or business associates, Katy Hine's client's homes will always feel completely prepared. The homes prepared by Katy Hine's clients are not just the same as those homes that would be prepared in any other way - they are beautifully elevated and always ready for welcoming, beautiful, and well maintained home.

Home Management

With its Home Management Service, Katy Hine will be the client’s trusted steward of their home, handling their daily and larger-scale projects with the same level of attention to detail. Katy Hine also have an exclusive network of expert, white-glove contractors who have a reputation for providing excellent workmanship and for performing their work with complete discretion. Each job is scheduled and closely supervised onsite, whether it is a unique renovation, use of exact repair techniques, or a combination of all three - and all job owners will have their expectations met in every way.

The firm negotiates with vendors under contract on behalf of the client so that they can be assured that their contractor will provide them with quality services delivered on time, to the scope they agreed upon. The firm’s professional representatives manage the client’s other household vendors and routine maintenance schedules, as well as the complex repairs, while maintaining the best-either possible lines of communication between homeowners and contractors at all times. The level of supervision that the firm provides to its homeowners ensures that they are able to feel comfortable that their property is being maintained to the highest possible standard.

White Glove Supervision

The White Glove Supervision by Katy Hine is an organization dedicated to maintaining, protecting, and enhancing the most valuable aspects of a client's lifestyle. The White Glove Supervision of an individual's precious items includes artwork, antiques, collectible automobiles, and any other valuable items that they may possess. The White Glove Supervision ensures that any of an individual's valuable possessions are well cared for, and they are handled by only the most reliable professionals within their organization.

This means that if any conservation is needed to an asset that the client has, Katy Hine will coordinate that with an appropriate vendor, as well as coordinate the detailing and/or proper storage solutions needed to safely house that asset. Because of having a single point of contact between corporate offices, household staff, and vendors providing service for the client; there will be greater clarity and efficiency when managing complex requests, and communicating those requests between the three parties involved. Katy Hine is also responsible for complying with each client's individual specifications when designing or overseeing specialty projects based on the specifications of each client, and within their timeline, utilizing her refined sense of sophisticated living to gives each client the ability to focus on what is most important while she manages all of the details behind the scenes.

Lifestyle Concierge

With a commitment to privacy and exacting service, this company's concierge services are different from other concierge companies in that they provide an extremely personalized service tailored specifically to the preferences, schedule, and lifestyle of each client. This means that no matter how big or small the service provided to a client, it would be provided with complete care, efficiency, and follow-through. If the clients require help with running errands every day, or looking for a specific and rare item, this company operates as the client’s trusted representative who will have anticipated the client’s needs before they even asked.

In order to ensure that tasks associated with dining, arranging delivery of items to the client’s home, transporting themselves, and shopping are done without any issues, the concierge will ensure all aspects of the task have been accounted for and that the task is completed perfectly. The concierge service places a high priority on creating the perfect travel experience for the client, including creating detailed travel itineraries that provide the client with the necessary information to complete their travel experience successfully, and in comfort and style.

Katy Hine | Founder and President

Katy Hine is the Founder and President of Katy Hine, a high-end property management and concierge service based in New York City that launched in 1999. For over a decade Katy Hine Company has provided custom home management, concierge, and lifestyle solutions for clients with very high net worth.

Under her direction, is respected as a trustworthy service with outstanding attention to detail and the highest level of discretion among all classes of homeowners who live in high-end homes located in Manhattan, the Hamptons, and similar prestige residential areas. Services offered by Katy Hine include property readiness, detailed supervising with the white glove treatment, overseeing projects, coordinating travel arrangements, and providing custom lifestyle assistance.

“Katy Hine offers an exclusive concierge service intended for those who want their everyday lives to run smoothly and in an organized manner.”