“At ISSQUARED^®, we leverage our deep industry expertise and a unique blend of automated technologies to help customers manage digital risk and protect from security breaches across networks, clouds, endpoints, services, users and devices.”

ISSQUARED^® Inc. is an enterprise IT solutions provider that focuses on Cyber Security, Cloud, Infrastructure, Consulting, and Digital Transformation services. It has a strong emphasis on operational excellence and delivers a wide portfolio of products and services to address the most pressing security and governance needs. The company name is a reflection of its core competencies: IT Security (IS) and Infrastructure Solutions (IS), which combined together offer value that is unmatched to clients, represented by the concept of IS^2, or ISSQUARED^®.

ISSQUARED^® is great at simplifying, designing, building, and managing IT solutions guiding customers through seamless digital and security transformations. With deep industry expertise and innovative automation technologies, the company helps businesses mitigate digital risks and protect against breaches across networks, clouds, endpoints, services, users, and devices. ISSQUARED's mission is to empower its clients with robust, efficient solutions that drive success and ensure a secure, future-ready digital environment.

Services offered by ISSQUARED^®

Managed IT Services

ISSQUARED^® provides a complete IT service desk solution that goes beyond the traditional help desk experience. The service is designed to ensure a seamless and efficient customer support journey by implementing advanced process automation tools alongside dedicated support staff. The platform provides a unified service desk for managing incidents, requests, knowledge, and problem management, ensuring a best-in-class user experience and enhancing customer engagement and satisfaction.

With ISSQUARED's IT service desk, organizations can move from being service-centric to customer-centric, where employees or customers can quickly resolve technical issues. The service eliminates the complexities of trouble ticketing systems, infrastructure requirements, and staffing concerns associated with traditional ITSM solutions. Available in both shared and dedicated models, the service can be tailored to meet specific client needs, such as weekend-only, night shift-only, and off-business hours support.

The service desk is staffed by certified professionals providing 24×7 attention through multiple tiers: Tier 1 and Tier 2. They use ITSM best-in-class tools. This platform has a Las Vegas location along with backup/dual data centers in Thousand Oaks, CA, using cutting-edge virtualization and VoIP/IP telephone systems.

ISSQUARED^® is also compliant with standards such as HIPAA and PCI, offers assured SLAs, NOC/SOC support inbuilt, customized reporting, supports multi-platform systems, asset management, and high-end trouble ticketing. In this way, the service ensures that resolution time is minimized for clients, with reduced business risk and improved operation efficiency.

Cloud Migration/Optimization

ISSQUARED^® offers cloud transformation services to increase performance and IT infrastructure optimization. The company facilitates organizations in transforming from legacy systems to cloud-based solutions, providing greater scalability and flexibility for improved operations. They modernize businesses' IT operations with a highly experienced team of experts, guiding them through smooth data, workloads, application, and infrastructure migration to the cloud and continued optimization for sustained improvement.

Their cloud strategy aligns cloud solutions with the unique needs and future demands of each organization. ISSQUARED can guide businesses in transitioning them from the erstwhile traditional IT framework to next-generation cloud platforms and realizing efficiency while preparing it for future growth by offering customized adoption roadmaps.

Cloud optimization services ensure that cloud solutions are fine-tuned to specific business requirements. ISSQUARED^®'s experts work to design and implement the best cloud infrastructure, creating scalable platforms that improve operations and foster business growth.

ISSQUARED^® also provides a security-rich cloud framework that protects businesses from internal and external threats. Advanced tools and collaboration with key partners enable businesses to micromanage user permissions, monitor cloud access, and strengthen security layers for comprehensive protection.

ISSQUARED helps organizations realize the full potential of the cloud, revolutionizing business models and providing robust backup for critical assets through cost-effective, top-tier cloud servers. A strategic approach to cloud transformation provides businesses with the agility, efficiency, and security they need to thrive in the digital era.

Bala Ramaiah - CEO

Bala Ramaiah is the Chief Executive Officer of ISSQUARED^®. He had an entrepreneurial passion since his teenage days that sprouted into the IT infrastructure and security arena. With a strong background in IT management, architecture, and security, Mr. Bala was able to clearly envision ISSQUARED^®. Prior to launching ISSQUARED, Bala had served at leadership positions at Exodus Communications and Amgen. Bala holds a Bachelor's degree in Physics from Delhi University with Honors and Master's degree in Computer Science from California Lutheran University, providing him with both technical acumen and strategic leadership for the success of the company.

“We “Simplify Complexity” by leveraging the power of technology to streamline business and IT processes, taking the complexity out of the users’ hands while improving efficiency, speed, reliability and security of the client’s infrastructure.”