“At Blue Link, we understand that no two businesses are exactly alike, and the software can be readily customized to match your specific business processes.”

Blue Link ERP creates, maintains, and markets a proprietary all-in-one inventory and accounting ERP software system for companies in many different industries. The software features inventory management, accounting and financials (A/R, A/P, GL, and bank management), contact management and CRM, eCommerce integration, warehouse management, order entry and invoicing, and advanced reporting. Aside from core functions, Blue Link ERP has optional industry-specific modules, such as point-of-sale (POS), lot tracking, and wireless barcode scanning, enabling companies to tailor the software to meet certain operational needs. The firm operates businesses headquartered in North America and the Caribbean but has software customers in several countries, such as the United Kingdom, Japan, Taiwan, and Russia. Blue Link ERP offers customization to fit various business processes so that companies can tailor the system to their own requirements.

Blue Link ERP Software Service Offerings

Blue Link ERP, being a Microsoft Partner, offers an array of ERP software services to cater to the needs of businesses through every phase of the software life cycle. The firm's in-house staff of professionals offers individualized services to provide companies with bespoke solutions specific to their respective operations. Blue Link ERP provides a systematic implementation process involving consultation, data migration, employee training, customization, installation, and configuration. These services enable companies to move to the ERP system with efficiency while disrupting their day-to-day operations to a minimal level. Blue Link collaborates closely with companies while implementing the system, ensuring the software is customized according to ongoing workflows and business processes.

In addition to implementation, Blue Link offers continuing support in the form of its Help Desk, consulting, training, and customization services. The Help Desk provides troubleshooting and technical support assistance, while consulting services assist companies in maximizing their utilization of the ERP system. Training is offered to enable employees to properly use the software, and customization is available to make further system changes as business needs change. Through its comprehensive range of services, Blue Link ERP enables companies to optimize the return on their software investment, streamline operations, and enhance overall efficiency.

Software Implementation Services

Blue Link ERP offers comprehensive implementation services to facilitate a seamless transition for companies implementing its ERP software. Blue Link's in-house team of experienced consultants is trained to manage critical areas of implementation, such as data migration, employee training, customization, installation, and configuration. Having experience in multiple industries, Blue Link's consultants are aware of the importance of ERP systems in business processes and strive to implement the software effectively.

As one of its data migration services, Blue Link migrates pertinent historical data from legacy systems and spreadsheets into the ERP software, avoiding manual data entry. The process helps companies maintain vital information like customer records, outstanding balances, vendor information, pricing models, and general ledger balances while reducing downtime during Go-Live.

Blue Link also offers comprehensive employee training with on-site and remote sessions, as well as further documentation and video materials to assist employees in adjusting to the new system. To accommodate each business's distinctive requirements, customization services enable firms to customize the software based on industry-specific workflow. Furthermore, installation and configuration services guarantee that each business is supplied with a correctly configured system best suited to its operational framework. With these implementation services, Blue Link ERP facilitates enterprises to shift into a fully functional, tailored, and highly integrated ERP system with minimum disruptions and maximum long-term success.

ERP Support Services

Blue Link ERP provides comprehensive support services to help businesses support and optimize their ERP systems. Blue Link has technical support, consulting, training, customization, and help desk services that are run by its experienced in-house staff. Unlike most software companies, Blue Link's support staffs are individuals who are not only familiar with the ERP software but also familiar with the wholesale distribution, inventory management, and accounting specific requirements. The help desk service is provided to help businesses resolve technical problems, respond to system-related inquiries, and ensure seamless day-to-day operations. Besides reactive support, Blue Link also provides consulting services to enable businesses to optimize software use, enhance workflows, and introduce new features.

For the employees to make proper use of the ERP system, training services are provided through on-site training, remote learning, documentation, and video tutorials. Additionally, customization services enable companies to tailor system functionalities to suit special operational needs. By offering responsive and personalized support, Blue Link ERP enables companies to leverage maximum efficiency from software, settle problems efficiently, and customize the system to fit their changing requirements. These services give companies long-term success and operational equilibrium when employing Blue Link's ERP solutions.

Mark Canes – President and CEO

Mark Canes, is the President and CEO of Blue Link ERP. With an accounting practice background as a partner with a public accounting firm, Mr. Mark focused on owner-managed, product-driven businesses in the wholesale and distribution industry. In the course of his accounting and business operations expertise, Mark grew to create a comprehensive wholesale distribution software solution. Mark is keen on assisting business owners in streamlining their processes and enhancing efficiency. In his free time, he is a soccer enthusiast who supports Everton FC and loves playing on the field himself.

“Blue Link ERP provides Accounting Software and Inventory Management Software as part of an all-in-one cloud-based ERP solution and is best suited to small and medium-size businesses, primarily wholesalers and distributors, as well as those that sell through retail and eCommerce channels.”