Anchanto empowers businesses to optimize e-commerce and supply chain operations, helping them grow faster with streamlined, integrated solutions.

Anchanto is a forward-thinking company dedicated to revolutionizing the e-commerce industry by seamlessly integrating operations. Founded with the mission to simplify and enhance e-commerce processes, Anchanto provides powerful solutions that easily integrate with existing systems, enabling businesses to streamline their operations. With a focus on flexibility and scalability, Anchanto’s cloud-based platform eliminates the need for costly upgrades and extensive support teams. Their solutions empower businesses to efficiently manage e-commerce and supply chain needs, all while benefiting from local service and support across the globe. Anchanto ensures that clients can focus on growth, knowing their operations are optimized and future-ready.

E-Commerce Solutions for Streamlined Operations

Onboarding & Channel Integrations

The Onboarding & Channel Integrations Solution by Anchanto simplifies and streamlines customer management for service providers, thereby creating a seamless connection between businesses and their customers. With the complexity of managing different customer needs and the growing number of data sources, businesses are facing increased operational costs and inefficiencies. Anchanto addresses these challenges by providing an integrated platform that allows businesses to onboard and manage customers quickly, while offering a transparent and branded experience.

Customers get on-boarded easily with Anchanto's fast onboarding and auto flows to integrate new customers in place. Service providers would love to simplify all their customer management onto one dashboard with all the features on key performance indicators such as tracking for inventory levels, order number, and SLA completion. This will further strengthen their control over businesses through direct visibility and efficient customer services while reducing dependencies over service agencies.

A key feature of Anchanto's solution is the branded portal, which enables customers to have self-service options. This portal enables customers to manage their own order and inventory operations, reducing constant support. The integration layer connects seamlessly with existing systems such as OMS, WMS, CRM, ERP, and TMS, allowing smooth information flow between the systems, partners, and carriers.

Anchanto's solution allows businesses to choose their technology stack and enables them to provide real-time data exchange and automated operations. Anchanto's Open APIs allow companies to be easily adaptable and scalable, creating a competitive edge by offering customized, efficient solutions to customers. This streamlined approach allows businesses to get to market faster with increased customer retention.

Inventory Management

Anchanto's Inventory Management Solution is a tool that unifies and controls an e-commerce business's inventory across different channels, optimizing stock levels and ensuring real-time accuracy. Designed to address the complexities of modern supply chains, the solution offers end-to-end visibility, enabling businesses to seamlessly manage both physical and virtual inventories from a single platform.

With Anchanto, businesses can centralize inventory data from all sales channels. It creates a single source of truth for inventory across warehouses, racks, and shelves. This means that companies can track their inventory efficiently while reducing stock discrepancies and avoiding expensive mistakes. The solution also automates key tasks, such as stock taking, stock adjustments, and cycle counts, minimizing manual work and reducing human errors, thus enhancing operational efficiency.

The Anchanto platform also caters for industry-specific operations, giving businesses the functionality to manage more complex inventory needs, for example, including batch numbers, expiry dates, and conformity to regulatory standards. It offers easy management of assembled products and kits to ensure correct tracking of their components.

Real-time tracking of inventories ensures businesses are informed of stock levels at all times and receive alerts when stock items are low or out of stock before disruptions in the supply chain arise. With such a degree of control, businesses can confidently manage their inventory across multiple locations and marketplaces. This enables businesses to avoid waste, maximize sales, and prevent loss of revenues because of stockouts. With this solution, Anchanto helps businesses maintain the optimum stock levels in the face of fast-changing e-commerce environments.

Delivery Experience

The Delivery Experience Management Solution of Anchanto helps e-commerce brands engage their customers by providing them with the exact, real-time order tracking information. The solution will empower the support teams by providing detailed tracking data so that support calls can be shorter in duration and issues get resolved quickly. This enables businesses to pre-empt delays or issues so that the customer can be informed before time, thus increasing satisfaction and reducing WISMO queries.

Businesses can enhance brand recall by offering live order tracking directly to customers, avoiding generic courier sites, with a customizable, branded tracking page. This page can also be used to feature promotional banners to drive upselling and cross-selling opportunities.

Anchanto's proactive communication capabilities, including personalized notifications via email, SMS, or WhatsApp, help maintain customer trust and loyalty. The platform integrates with global carriers and e-commerce systems, centralizing tracking data and providing an Open API hub for customized reporting and decision-making, fostering better operational efficiency and stronger customer relationships.

Vaibhav Dabhade - Founder & CEO

“Anchanto is not just a company that sells software products. We help our customers fulfil their vision faster and more efficiently.”  -  Vaibhav Dabhade - Founder & CEO