DNA Payments is an independent, UK-headquartered omnichannel payments company that was formed in 2018. Operating as one of a group of nine companies consisting of DNA Payments Limited, 123Send, Optomany, Active Payments, EFT Solutions, Kwalitas, FPMS, Card Cutters, and Zash, the business provides payment processing solutions in several forms.

DNA Payments supports transactions on behalf of merchants operating in many sectors, including in-store and online payment offerings. Its products include physical store POS terminal systems, as well as eCommerce solutions in the form of payment links and phone transactions. Integrating various channels for payment, the company facilitates businesses to carry out transactions in a timely and safe manner. Being a fully vertically integrated business, DNA Payments has operations in different segments of the payment processing industry, catering to diverse sets of customers across the UK.

Streamlined Payment Processing with Advanced Technology

Merchant Portal

DNA Payments merchant portal is an end-to-end integrated product that gives companies real-time payment control and visibility. Web portal and mobile application accessible, it is easily integrated into most business payment environments to allow merchants to monitor, track, and manage transactions easily. With a user-friendly interface, companies can authorize refunds, generate sales reports, and obtain meaningful information about the business without having to possess technical expertise.

One of the most prominent capabilities of the merchant portal is Payment Links, allowing companies to take online payments even without a website. Merchants are able to generate and transmit secure payment links by email or other means of online communication, simplifying and facilitating payments. The virtual terminal also allows businesses to take card payments remotely, accepting phone orders and other transactions not physically. The portal has a number of payment options, offering flexibility for the merchant and the client, as well as online chat assistance to assist merchants with any queries or business needs.  To begin using the merchant portal, merchants must complete an application with DNA Payments.

Once accepted, they are provided with login details and onboarding assistance to help them set up and process their transactions in an efficient manner. Multi-user access is also provided by the platform, where companies can add more users and assign roles and permissions. This feature allows various team members to handle payments, monitor settlements, and view reports securely. Users can add or delete users at ease and have complete control over their financial transactions. With the delivery of a secure, feature-rich, and user-friendly platform, DNA Payments merchant portal facilitates entities with the ability to process payments more effectively, monitor transactions in real-time, and provide maximum operational efficiency.

Payment Gateway

DNA Payments provides a payment gateway that is designed to handle online payments in an efficient, secure, and smooth way. Powered by advanced technology, the Payment Gateway handles thousands of transactions per second with maximum security. The payment gateway enables businesses to accept and settle credit and debit card payments in a simple manner through multiple sales channels, interfacing with major payment providers and acquirers for a hassle-free experience.

The payment gateway is made flexible with multi-payment platform support so that companies can customize their payment solutions to suit their needs. With automated routing and safe tokenization, payments are made effectively without compromising security. Since a single token per transaction is utilized, companies are able to monitor and have visibility into payment transactions while receiving good data protection. It is supported by strong hardware and software modules spread across greater than a single data center to ensure high availability as well as reliability.  Security is integrated within the Payment Gateway, which is PCI DSS compliant and the first in the globe to become P2PE v2 approved. These accreditations protect customer data from start to finish throughout the payment process, minimizing possible fraud as well as data exposure risks to zero.

Aside from that, payment gateway facilitates direct access to schemes of payments for merchants with a top-tier international payments scheme. The direct certification permits businesses to present customers with more flexible schemes for payment as well as real-time payment, which enhances the general transaction experience. DNA Payments Payment Gateway focuses on scalability and efficiency, as well as security. It accommodates high traffic loads of transactions as well as an industry standard-structured setup. Companies enjoy having API customized to their unique requirements, where they can customize payment processing according to their needs. With 24/7 UK-based support, merchants enjoy having specialist support at their fingertips whenever they need it, guaranteeing hassle-free payment processing at all times.

Garreth Dorree – Chief Operating Officer

Garreth Dorree is the DNA Payments Chief Operating Officer with more than 25 years of experience in payments and financial services. He has expertise in regulated acquiring, eCommerce gateways, and POS solutions. In his free time, he likes sports, playing cricket, traveling, and spending time with family and friends.

 “We provide omnichannel (high-quality customer experiences that occur between contact channels) payments, meaning we serve thousands of merchants across the UK to help them accept transactions either through POS terminal solutions (the devices you tap your card on) or online via websites, payment links or payment over the phone (Ecommerce).”