Xpress Data, Inc. is a niche document services provider focused exclusively on the credit union industry. The company merges its market-oriented knowledge base with printing and electronic document skills to assist credit unions in managing important communications with their members effectively. XDI currently provides services to over 250 credit unions nationwide, creating documents based on operational needs, member-readability, affordability, and reliable delivery.

Unlike most document vendors, XDI created its business model specifically to fit the requirements of credit unions. XDI's business model includes cooperation, personalization, document integrity, and responsiveness to clients. The company helps in conducting communications in both physical and electronic forms to help credit unions share important information with their members in a format that fits their preferences. The other feature of the XDI business model is its flexibility, which includes no locked-in contracts, no termination fees, and a 100% Client Satisfaction Commitment.

Offerings by Xpress Data, Inc.

Statements

XDI provides customized statement production services for credit unions, including share, loan, and credit card statements. XDI views statement production as an essential task as well as an important way of communicating with members. The statement solutions provided by XDI are designed to ensure maximum readability while reducing the number of pages, helping credit unions save on production and postage costs.

From a business perspective, the service allows credit unions to have better control over the presentation of financial data. Marketing messages, images, and printed inserts can be added to statements, allowing credit unions to convey information about products, services, or updates to members alongside their regular financial information.

Credit-union-specific knowledge is at the core of the service. Unlike many companies that adapt general document solutions to fit the needs of individual credit unions, XDI develops its service specifically around the requirements of the credit union industry.

Notices

The notice services provided by XDI have been developed with the requirements of frequent credit union communications in mind. Notices can be produced either daily or according to need, with XDI highlighting its capability to process and mail such notices on the same day. Notice production is particularly useful for credit unions where member communications need to be delivered within a specific timeframe.

One of the major business benefits provided by XDI is document consolidation. According to the company, the service can reduce the number of documents and mail pieces by about 20%, while smaller mailings may also be eligible for postal discount rates.

The value of printing and mailing notices extends beyond communication-cost savings. With specialized production and credit union expertise, XDI enables credit unions to manage recurring communications more efficiently. There is also the ability to customize messages, enabling information to be communicated in a manner consistent with member service goals.

Tax Forms

XDI provides tax-document solutions that allow credit unions to turn their IRS data files into professional printed or electronic tax documents. This helps credit unions manage an annual requirement efficiently while providing flexibility in how tax documents are delivered to their members.

Another efficiency feature offered through the tax-form service is the opportunity to combine several tax forms in one envelope for mailing to a member. For credit unions, this can help lower the number of mailings and potentially reduce postage costs. As a result, XDI presents tax-form processing not only as a compliance-related document task but also as an opportunity to improve production and mailing efficiency.

This service is part of XDI's broader specialization in credit union communications. The company's document infrastructure is tailored to the needs of financial institutions that regularly handle sensitive member information. This specialized approach allows XDI to address the document requirements associated with recurring financial communications while maintaining a focus on efficiency and reliable delivery.

Print & Electronic Document Delivery

XDI is capable of supporting credit unions using various channels of documents such as traditional print and mail services and electronic document delivery through online banking and mobile banking channels. XDI also has text messaging, email notification services, and an electronic document management administration portal.

The multi-channel platform enables credit unions to handle any changes in member communication preferences without maintaining separate document strategies for every channel. The electronic services provided by XDI can be combined with its existing print services to form a single document delivery strategy.

Business-wise, the provision of both print and electronic document delivery could help credit unions to enhance their communication flexibility and control their production needs based on member demographics. Moreover, since XDI focuses on providing solutions for credit unions, its services are tailored for financial document services as opposed to other enterprise communication services.

Mike Cooper - Founder, President & CEO

"Xpress Data, Inc. focuses on providing credit unions with reliable, flexible document solutions that strengthen member communications while improving efficiency, personalization, and service."