The world of IT infrastructure has never been more critical. As businesses strive to stay agile and innovative, the role of a dependable IT partner becomes paramount. Total RISC Technology (TRT) has established itself as a leader in the field, providing a full suite of IT support and managed services to organizations across the globe. Founded in 1997, TRT has emerged as a trusted name, catering to industries such as manufacturing, banking, finance, logistics, and telecommunications. Operating in a strictly Service Level Agreement (SLA) model, TRT ensures that its global clientele receives top-tier services tailored to their needs. The company collaborates with major technology brands, including IBM, Dell EMC, Cisco, HP, NetApp, and VMware, offering unparalleled expertise in server, storage, and networking systems TRT’s unique global delivery model guarantees proximity to its clients, with at least three service partners located within 30 kilometers of each client site. This ensures swift response times and effective resolution of IT challenges, making TRT an indispensable partner for its clients. "Our goal is to bridge the gap between complex IT systems and business efficiency," says CEO Domenic Romanelli. "We thrive on delivering robust solutions that empower businesses to achieve their objectives seamlessly."

A Comprehensive Range of Services

TRT’s offerings are vast and diverse, designed to meet the demands of modern enterprises. The company specializes in hardware maintenance, software support, managed services, and professional IT solutions. Key services include:

• Hardware Maintenance & Software Support: Covering all enterprise brands, TRT ensures that systems are operational 24/7.

• Managed Services: Providing helpdesk support, remote administration, and IT management.

• Professional Services: Offering onsite assistance, deployment, and IT audits.

• Business Continuity Solutions: Delivering disaster recovery options, both on-premises and cloud-based.

• Infrastructure Deployment & Cloud Solutions: Helping businesses transition to cloud environments and maintain data centers.

TRT’s expertise extends to sales and rentals of new and refurbished hardware, enabling businesses to optimize their IT budgets.

Microsoft Dynamics 365: Driving Business Growth

One of TRT’s standout solutions is its Microsoft Dynamics 365 integration, designed to streamline operations for small and medium-sized businesses (SMBs). This comprehensive ERP system connects financials, sales, service, and operations, offering a unified platform to drive growth.

Key capabilities of Dynamics 365 include:

• Financial management

• Sales and service automation

• Project and supply chain management

• Advanced analytics and reporting

By embedding AI and machine learning (ML) capabilities, Dynamics 365 provides clients with cutting-edge tools to make informed decisions. The seamless integration with third-party applications and Microsoft Office 365 further enhances productivity.

Building Partnerships with Technology Leaders

TRT’s success is rooted in its ability to forge strong partnerships with global tech giants. The company works with a robust portfolio of partners, including:

• Cisco

• Hewlett Packard Enterprise (HPE)

• Hitachi

• Lenovo

• Oracle

• NetApp

These partnerships enable TRT to offer clients a wide range of solutions, from data center hosting to networking and communications infrastructure.

A Culture of Innovation and Excellence

Behind TRT’s success is its commitment to innovation and a customer-centric approach. The company fosters a culture of excellence, ensuring that every team member is aligned with its mission of delivering value to clients TRT also operates on a "Code RED" policy, short for "Recruit Every Day," ensuring that it consistently secures the best talent and service partners. By prioritizing expertise and reliability, TRT has maintained its reputation as a trusted advisor for global enterprises.

The Leadership Vision

At the helm of TRT is Domenic Romanelli, a visionary leader with over two decades of experience in IT services. Under his guidance, TRT has scaled new heights, expanding its reach across continents and delivering on its promise of reliability and innovation. Romanelli’s leadership is marked by a relentless focus on quality and a belief in empowering businesses through technology. His vision has been instrumental in shaping TRT into a global powerhouse.

Testimonials and Client Success

TRT’s clients consistently praise the company’s dedication to excellence. Testimonials highlight the team’s professionalism, responsiveness, and ability to deliver results under tight deadlines. One client noted, "TRT has been an integral part of our IT operations. Their proactive approach and deep expertise have saved us countless hours and resources. They are more than a service provider; they are a partner in our success."

Empowering the Future

As the digital landscape evolves, TRT continues to stay ahead of the curve. The company is investing in emerging technologies, such as AI, cloud computing, and advanced cybersecurity, to ensure that its clients remain competitive in an ever-changing market. With a presence spanning continents and an unwavering commitment to quality, Total RISC Technology is not just a provider of IT services—it is a force driving global business transformation. TRT exemplifies what it means to be a global leader in IT services. By combining technical expertise, strategic partnerships, and a customer-first approach, the company has solidified its position as a trusted partner for businesses worldwide. As organizations look for solutions to scale, streamline, and succeed, TRT is there to deliver.

Domenic Romanelli, CEO

"I am not judged by my failures; I am judged by my successes, and my successes are in direct proportion to the number of times I can fail and keep on trying until a buyer buys or dies."